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Recovery Areas That Scale Without Straining Staff

How to add high-demand services with less operational lift.


BY JON FELD

Conaway

Recovery has evolved from a perk into a core member expectation. In fact, the global fitness recovery services market was valued at approximately $8.2 billion in 2025 and is forecast to reach $24.5 billion by 2035, signaling sustained demand. Research suggests that member retention can improve by up to 20%, when recovery amenities are used consistently, while revenue per member can increase by up to approximately 12%. Industry sources also indicate that recovery business margins for dedicated recovery centers range from 10% to over 35%, depending on service mix and pricing strategies, highlighting strong profitability potential when recovery is integrated into a gym’s broader offerings.

Despite this momentum, many operators remain hesitant to invest in recovery spaces due to concerns about staffing requirements, maintenance demands, space limitations, and lengthy build-out timelines.

Newer recovery solutions are helping change that equation. Today’s technology enables largely self-guided, low-touch recovery areas that require minimal oversight, less square footage, and faster speed to market, all without sacrificing the member experience.

HFB spoke with Kevin Conaway, president of WellnessSpace Brands, about how operators can design recovery zones that meet growing demand while remaining operationally efficient.

The global fitness recovery services market is forecast to reach

billion by 2035.


“Members now view recovery as an essential part of the workout itself, not an optional add-on.” • Kevin Conaway

What’s driving the surge in demand for recovery spaces?

Recovery has fundamentally shifted from an amenity to an expectation. Members now view recovery as an essential part of the workout itself, not an optional add-on. Increasingly, members are balancing strength training, recovery, and wellness activities, reflecting a broader move toward more integrated fitness behaviors.

This shift is driven by greater mainstream awareness of recovery benefits, a growing emphasis on preventive health, and increased access to education through social media and digital fitness content. As a result, today’s members are more informed and intentional about how they recover.

How can clubs design recovery areas that operate with minimal staffing while still delivering a premium member experience?

The key is eliminating reliance on staff to operate recovery equipment. When members require setup, supervision, or frequent assistance, utilization tends to decline.

Many clubs lack the labor bandwidth to support hands-on recovery programming. The most effective solutions are self-guided, intuitive to use, and equipped with automated safety parameters. When recovery products are easy to understand and maintain, members engage more consistently, allowing staff to focus on higher-value interactions elsewhere in the club.

What types of recovery solutions are best suited for clubs with limited space or existing floor plans?

Many operators want to avoid major construction projects and instead prioritize plug-and-play solutions. The most effective recovery technologies are compact, self-contained, and do not require plumbing or specialized build-outs.

Relocatable solutions provide flexibility as floor plans evolve. Technologies such as dry cold-plunge systems, massage beds, or standalone infrared and red-light therapy units deliver meaningful recovery benefits without the infrastructure challenges of traditional installations. These modalities also feature low ongoing operational costs and minimal supervision needs, resulting in strong incremental profit margins once installed.

What role do modular or pre-configured recovery concepts play?

Modularity and flexibility are critical when designing recovery spaces. Pre-configured concepts allow operators to move quickly while still delivering a cohesive experience.

Rather than placing a single unit in a corner, which often leads to lower usage, it’s more effective to launch with several complementary units. A thoughtfully designed recovery zone, even within a modest footprint—with research suggesting an allocation of 5%-10% of total floor space—creates visibility and stronger member adoption, while allowing operators to scale as demand grows.

What operational considerations should operators evaluate when selecting low-touch recovery solutions?

If a recovery space looks appealing but creates daily operational challenges, it is unlikely to succeed long term. Operators should prioritize solutions with easy-to-clean surfaces, minimal maintenance requirements, durable commercial-grade materials, automated usage controls, and built-in safety parameters.

After delivering over 400 million sessions globally across more than 36 years and 50-plus countries, we’ve learned that the most successful recovery spaces are the ones staff don’t have to think about. When a system runs itself, it delivers lasting value for both operators and members.

WellnessSpace Brands will showcase its full portfolio of recovery solutions—including HydroMassage, CryoLounge+, RedZone Sauna, PolarWave Dry Plunge, and Relax Space Pod—at The HFA Show 2026, March 16-18, in San Diego.

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